Terms of Service

Welcome to https://guangzhouskincare.com/ (the "Website"), operated by Qianlan Skincare / Guangzhou Skincare Manufacturer (collectively, "we," "us," or "our"). By accessing or using our Website, requesting information, submitting inquiries, or engaging in any business discussions or transactions with us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

1. Use of the Website

The Website provides information about our skincare manufacturing services, including custom formulation, private label, contract manufacturing, packaging, and related solutions.

You may use the Website for lawful purposes only. You agree not to:

  • Scrape, copy, or reproduce content without permission.
  • Transmit viruses, spam, or disruptive code.
  • Impersonate others or provide false information.
  • Attempt unauthorized access to any part of our systems.

2. Information and Inquiries

All information on the Website (including product specifications, certifications, lead times, MOQs, and case studies) is for general informational purposes only and may change without notice.

Submitting an inquiry or contact form does not create a binding contract. All final agreements, quotes, and production terms will be confirmed through separate written communications or formal contracts.

3. Intellectual Property

All content on the Website, including text, images, logos, product descriptions, and factory photos, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.

You may view and print pages for personal, non-commercial reference only. Any other use requires our prior written consent.

We respect third-party intellectual property. If you believe any content infringes your rights, please contact us immediately.

Client IP Protection: For manufacturing projects, we routinely enter into Non-Disclosure Agreements (NDAs) to protect your formulations, branding, and proprietary information. Specific IP ownership terms will be detailed in project-specific agreements.

4. Manufacturing Services and Agreements

Our core business involves B2B manufacturing services (OEM/ODM, private label, etc.). Any engagement is governed by:

  • A separate Manufacturing Agreement, NDA, or Purchase Order.
  • Specifications, quality standards, pricing, lead times (typically 25–35 days for standard production), payment terms, and delivery conditions agreed in writing.

We maintain certifications including GMP, ISO 22716, FDA registration, and others as displayed on the Website. However, final regulatory compliance for your specific market (labeling, claims, registration) remains the responsibility of the client/brand owner.

Minimum Order Quantities (MOQ), pricing, and lead times vary by product and customization level.

5. Orders, Payments, and Cancellations

  • All orders are subject to written confirmation and acceptance by us.
  • Payment terms (e.g., deposit, balance before shipment) will be specified per quote.
  • Cancellations or changes after production begins may incur fees for materials, labor, and restocking.
  • Title and risk of loss typically transfer upon shipment (Incoterms as agreed).

6. Warranties and Quality

We warrant that products will be manufactured substantially in accordance with agreed specifications and tested per our quality control procedures.

No other warranties (express or implied) are provided beyond those in the specific manufacturing agreement. We are not responsible for final product performance claims made by the brand.

7. Limitation of Liability

To the fullest extent permitted by law, our total liability arising out of or related to these Terms or any services shall not exceed the amount paid to us for the specific products or services in question. We are not liable for indirect, consequential, punitive, or incidental damages, including lost profits, even if advised of the possibility.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:

  • Your product formulations, labeling, advertising claims, or regulatory non-compliance.
  • Your breach of these Terms or any project agreement.

9. Privacy

Your use of the Website is also governed by our Privacy Policy (when published). We collect and use inquiry information primarily to respond to your requests and improve our services.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the People's Republic of China. Any disputes shall first be resolved through friendly negotiation. Failing that, disputes shall be submitted to the competent courts in Guangzhou, China.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website after changes constitutes acceptance of the new Terms. We will post the updated effective date at the top of this page.

12. Contact Us

For questions about these Terms or our services, please contact us via the inquiry form on the Website or at:

Guangzhou Skincare Manufacturer

Email: sales@guangzhouskincare.com

Website: https://guangzhouskincare.com